Health and Safety
Safety is our number one priority. It’s ingrained in all we do and central to our values and principles. We call this safety-first approach Protecting the Magic.
Social distancing measures within our attraction:
Hygiene and disinfection measures within our attraction:
We hope these new health and safety measures provide our guests with confidence and eagerness to us. These are unprecedented times for all communities around the world, and whilst every effort is being taken to protect the safety and well-being of our guests, everyone should inform themselves of the risks, conditions and personal responsibilities before they visit.
At Merlin Entertainments Protecting the Magic is about driving a positive, proactive culture of safety across all our attractions. It helps our leaders, people and business partners identify and manage risks effectively, prevent accidents and deliver unforgettable guest experiences.
We focus all our energy on looking after our guests, colleagues, contractors and the animals in our care. Our mission is clear – to always ensure we're Protecting the Magic every day through world class people and practices.