Frequently Asked Questions
What’s the difference between the Treetop Walk and Zipline?
The Treetop Walk is a 1500 metre walk through beautiful warm temperate rainforest. 500 metres of this a steel walkway which is nestled in the treetop canopy some 20-30 metres above ground level.
The walkway culminates in Knights Tower, a spiral tower that rises to a breathtaking 45 metres above the forest floor. Then there’s the two springboard cantilevers suspended 25 metres above the forest floor which take guests to the edge of the escarpment.
Most visitors spend around an hour enjoying the treetop walk.
The Zipline is a series of elevated cable spans and suspension bridges which you zip along, similar to a flying fox. Each zip is connected by tree platforms called ‘cloud stations’, and continuously attached to a steel cable suspended up to 35 metres above the forest floor.
All information regarding the Zipline experience can be found in the terms & conditions.
Does the Zipline include the Treetop Walk?
Yes, Treetop Walk admission is included in your Zipline ticket. You can book your Zipline tickets online and receive up to 20% off!
Do I have to book the Treetop Walk?
No you don’t have to book the Treetop Walk in advance, simply turn up on the day. Our top tip is to book online to save up to 10% off admission tickets!
Do you have a family package for the Treetop Walk?
Yes, we do!
2 Adults and 2 Children is $70.
We do not have family packages for the Zipline Tour.
Can I take my pram or wheelchair on the Treetop Walk?
Yes our attraction is pram accessible for the little ones to enjoy the Treetop Walk, however prams or wheelchairs cannot be taken up the 106 steps to the top of Knights Tower. For those with mobility issues, we provide a courtesy cart to and from the Treetop Walk entrance however, we recommend to call or email before your visit to ensure we accommodate you in the best way possible. Please call us on (02) 4885 1010 or email firstname.lastname@example.org
What if it is raining?
We are open rain, hail or shine. However, we do monitor our wind speeds and lightning activity to ensure guest safety. If your Zipline is cancelled we will endeavor to reschedule for a day with more Zipline friendly weather.
Can I swap my Zipline reservation for another time?
Although our policy is to not to change Zipline reservation times (especially at short notice) please call us with enough notice so we can look at a solution for you. A reschedule fee may be applied. We adhere strictly to the Zipline Tour start times so recommend that you allow extra travel time to ensure your pre-departure arrival.
How long does the Zipline go for?
Your Zipline experience can vary depending on your group size. Before you begin, each zipper must participate in a safety briefing which takes around 20-25 minutes. Then, your guide will take you to the Zipline which consists of a series of 3 cables and 2 suspension bridge which takes around 45 minutes to 1 hour to complete.
Can I take my camera on the Zipline?
There are to be no loose items take on the Zipline tour, however we do hire out GoPros for $30. GoPro hire includes a sim card with unedited footage which will be copied to a USB stick for you to take home. You can wear sunglasses or glasses.
You can take your own phone or camera as long as it has a strap, or you can purchase a Dri-Pouch , for the low cost of $10, which has a strap to carry your phone.
How much does the Zipline cost?
The Zipline experience is $75 per adult and $45 per child and includes Treetop Walk admission. Book online to receive up to 20% off the walk-up price.
Where are you located? What is the best was to get to Illawarra Fly Treetop Adventures?
Illawarra Fly Treetop Adventures is located on top of the Illawarra Escarpment, on the South Coast on NSW, about 2 hours drive south of Sydney. Unfortunately there are no direct public transport options to the Illawarra Fly.
From Sydney you can come via car or train.
If you are travelling by car – travel down the Hume Highway and take the Bowral turn-off, then drive through the lovely Southern Highlands to Robertson and follow the signs from the Famous Robertson Pie Shop. OR travel down the picturesque Grand Pacific Drive – take the Illawarra Hwy (Macqaurie Pass) towards Robertson. Turn left at the ‘famous’ Robertson Pie Shop onto Jamberoo Mountain Road. Travel 10 kms and turn left at Knights Hill Road. Alternatively drive through Albion Park towards Jamberoo, taking the turnoff at Jamberoo Mountain Road, and follow the signs to the Illawarra Fly.
From the Southern Highlands
15 minutes from Robertson, via Jamberoo Mountain Road, taking the turn opposite the ‘famous’ Robertson Pie Shop towards Kiama.
From Kiama – South Coast
35 minutes from Kiama, via Jamberoo and Jamberoo Mountain Roads- 15 minutes past Minnamurra Rainforest – towards Robertson.
How long does it take to get to Illawarra Fly Treetop Adventures from Sydney?
We are approximately a 2 hour scenic drive from Sydney.
Is Illawarra Fly Treetop Adventures the only steel walkway canopy in the world?
There are only four steel canopy walks in the world. All are located in Australia. They are the lllawarra Fly Treetop Walk, Southern Highlands NSW; Otway Fly Treetop Walk, Great Ocean Rd Victoria; Tahune Airwalk, Tahune State Forest Tasmania; and Valley of the Giants Treetop Walk, Walpole-Nornalup National Park Western Australia.
Who owns and operates Illawarra Fly Treetop Adventures?
The Illawarra Fly is owned by Merlin Entertainments.
- Developers: Canopy01
- Crisp Bros/Haywards
- ABlock Builders
- Select Civil
- Kevin Mills & Associates
- Construction cost was approximately $6.5 million
- The Illawarra Fly Treetop Walk is a 1.5km loop track. The Steel canopy structure is 500 metres long with an average height of 25 metres
- Knights Tower is 45 metres high
- The Treetop Walk has a 280km/hr wind speed design
- The cantilevers can hold a maximum weight of 28 tonne or 800 wombats!!
- The Treetop Walk holds an average of 400kg/m2
- The Illawarra Fly Treetop Walk is located on 40 acres of private land.
- Open every day. 9.00am – 5.00pm (last admission at 4.00pm)
- Located approximately 2hrs drive from both Sydney and Canberra.
- All car parking at Illawarra Fly is free of charge.